Terms and Conditions
Please read and understand the following terms and conditions. Purchase of a service from Easy Vatican Tour implies acceptance of the following terms and conditions.
If a service is cancelled by the client less than three days (72 hours) before the scheduled departure time, 100% of the price must be paid.
If a service is cancelled by the client more than three days (72 hours) before the scheduled departure time, the price will be refunded completely except the following :
  • Tickets and reservations that have been made for the client will not be refunded
  • Bank charges (5%) related to the payment of the service will not be refunded
Force Majeure
Easy Vatican Tour, its agents, representatives, and contractors are not liable and will not provide refunds for any events which are caused as a result of acts of God or Governments, war hostilities, political unrest, riots, civil strife, labor dispute, strike, natural or nuclear disaster, fire, theft, epidemics, medical or customs regulations, technical or administrative problems with transport, closure of airports, breakdown of machinery, adverse weather conditions, water shortages or any other occurrences beyond our immediate control and which, despite all due care being taken, could not have been avoided. 
In case of force majeure, Easy Vatican Tour reserves the right (but makes no guarantees) to offer substitute services that it judges may be an adequate replacement for the originally scheduled service. If no substitute is available, or the substitutes offered are not accepted, no refunds will be made.
Dress Code
Denial of entry to the any of the Vatican sites that is caused by disrespect of the dress code, will not generate refund.
Easy Vatican Tour act as an agent for carefully selected service providers, all of which are independently owned and managed. Easy Vatican Tour shall not become liable for any personal injury, property damage, accident, delay, inconvenience or any other irregularity due to wrongful, negligent or arbitrary acts or omission on the part of the service providers. By engaging Easy Vatican Tour and making payment for the specified services, you agree to hold Easy Vatican Tour harmless in making arrangements on your behalf and that any claims of damages, refunds or credits shall be sought directly from the service providers.
Delays and no-shows
Upon confirmation of your service, you will receive a voucher specifying the details of the service as well as contact information for the local service providers (e.g. private guide or private driver) and contact information for Easy Vatican Tour assistance.
If you anticipate that you will be delayed for any reason and will not be able to honor your scheduled meeting time, it is your responsibility to call the service supplier at the provided phone number or, if they are not available, the Easy Vatican Tour office in Italy to notify of your delay.
Whenever possible we will do our best to reschedule your meeting time at no extra cost, however it may happen that a reschedule is not possible or that it incurs an additional cost.
If a call is not made prior to reservation time, and/or you are not able to be present for your meeting time within one hour, the service will be considered a no-show. No-show clients cannot re-schedule the service and must re-book the service at the full price.
Notice of Non-Receipt of Service Vouchers
If the requested vouchers have not arrived prior to your departure date, it is your responsibility to contact Easy Vatican Tour at least one full business day BEFORE your departure from your home country, so that the necessary information can be resent. Failure to contact us to allow re-sending may result in loss of your reservation and/or tickets for which we will not be responsible.
Reviewing Voucher Information
While Easy Vatican Tour takes the utmost care in making sure the information on your travel vouchers is complete and accurate, it is your responsibility to carefully read and review vouchers immediately after receiving them. Failure to contact us in time to allow for the correction and re-sending of vouchers could result in the loss or cancellation of your services listed on the voucher for which we will not be responsible, and in such case no refunds will be possible.
Easy Vatican Tour strongly recommends you purchase a travel insurance before departure. Your travel insurance should provide cover against personal accident, medical expenses, emergency repatriation and personal liability.
Easy Vatican Tour strongly suggest that the clients will provide at the time of booking a mobile phone with a number that can be reached while in Italy.

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The Vatican tour was phenomenal. We enjoyed everything we saw and the guide was real good. The statues by the Romans and Greeks were astonishing and San Petro was breathtaking. Maria and I felt very fortunate about how good was all our trip to Italy. Thanks for your help.
Salvatore P. (Newark, NJ, US) - 07/01/2013 10:42
Hello Andrea, the tour with Mario was great. He is incredibly passionate about the history of the Vatican and Italy in general and also a fun guy. We really enjoyed it. The visit of the Vatican would not have been so great without such a great guide. Gracias de todo! Un abrazo
Enrique D.M. (Sevilla, Spain) - 07/05/2012 11:09
This private tour of the Vatican area exceeded our expectations. Margherita/Daisy was an excellent guide - she spoke English very well and the passion she has for her work and the city of Roma was very evident. I would highly recommend this tour. We were a group of 10 and all of us keep talking about how much we learned and enjoyed our afternoon with Margherita . Thank you so much!
Susanne B. (Harrisburg, PA - USA) - 21/04/2012 04:26
Hello Andrew, my family and I have been very satisfied with the tour of the Vatican. Margarita was very kind and her knowledge was deep. The visit inside the museum exceeded our expectations as we did not find the huge crowds that we read about. Your organization was flawless. Thank you. Kindest regards
Mrs. Eudora P. (Barton-Upon-Humber, England) - 03/04/2012 11:00
Feedback: Visit 5/5, Guide 5/5, Booking 5/5, Value 4/5. Thank you
Frankie B. (Tucson (AZ) USA) - 27/11/2011 07:16